1.How long does it take to receive my parcel?
It usually takes 2-4 weeks to receive your order after it is delivered to the post office.
2.How can I trace my parcel?
We will provide for you the tracking number with which you can track it from your post office or from the related courier.
3. Where my order will be sent from?
Your order will be sent from Iran.
4. What about safety of my order?
We guarantee that the packing of orders are done by professional reduce the chance of any damage.
5.What is your return policy?
The buyer has 10 days to return the item. The buyer is responsible to pay the return shipping fee. You will be refunded after the item has been inspected to make sure it's free of any damage.
6. Do you send photos of the instrument to us for our confirmation?
Yes, for instruments, before releasing them, we will provide some photos of them for our clients and only after their confirmation, they will be sent.